Terms of service
Terms & Conditions of Use
Welcome to Muscle Milk for Canines Online Store!
These Terms and Conditions ("Terms") apply to your use of our website and purchase of our products. By accessing this website and/or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
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1. Product Information
Muscle Milk for Canines is a nutritional topper for dogs, formulated to support general canine health and wellbeing. It is not a veterinary medicine and is not intended to diagnose, treat, cure, or prevent any disease. Always consult your veterinarian before use.
All product descriptions, images, and information are provided for general information purposes only and may be subject to change without notice.
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2. Orders & Payment
All prices are quoted in South African Rands (ZAR) and are inclusive of VAT (where applicable).
Payment methods accepted: EFT (Electronic Funds Transfer), Debit/Credit Cards, and other secure payment gateways listed on the checkout page.
We reserve the right to refuse or cancel orders for any reason, including stock shortages, errors in product descriptions or pricing, or suspicion of fraudulent activity.
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3. Limitation of Liability
Muscle Milk for Canines will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products. Use of our products is at the customer’s own risk. We recommend consulting with a veterinarian before using any supplement.
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4. Intellectual Property
All content on this website, including images, logos, product descriptions, and graphics, is the property of Muscle Supplies Pty Ltd and may not be copied, reproduced, or distributed without prior written consent.
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5. Privacy Policy (POPIA Compliance)
We respect your privacy and are committed to protecting your personal information.
Any personal information collected will be used solely for processing orders, customer service, and marketing communications (only with consent).
We do not sell or share your personal information with third parties, except where required by law.
You have the right to request access to or deletion of your personal information at any time. Please contact us at [email address] for POPIA-related queries.
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6. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website will be subject to the jurisdiction of the South African courts.
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7. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website.
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8. Delivery Information
📍 Gauteng Deliveries
All paid orders within Gauteng are shipped within 24 hours (Mon–Fri, excluding public holidays).
You’ll get a tracking number once your order is on its way.
🌍 Deliveries Outside Gauteng
Orders are shipped within 24 hours of payment confirmation.
Delivery usually takes 3–5 working days depending on your location and courier schedules.
Tracking details will be sent via email or SMS.
Please Note:
Delivery times may vary due to factors like extreme weather, courier delays, or public holidays.
Ensure your delivery details are correct to avoid delays.
